Glossary

Shopify order editing glossary

Published 14 October 2026 · BeforeShip

Every term you’ll meet when setting up post-purchase order edits on Shopify.

Unfulfilled order

Paid or pending, nothing shipped yet. The only state where edits are safe.

Fulfillment hold

A native Shopify status that stops an order being fulfilled (or sent to a 3PL) until released. Explained.

Edit window

The time after checkout during which customers may change the order. Calculator.

Order status page

The page customers reach from the confirmation email; where self-serve edit buttons appear.

Thank-you page

Shown right after payment, the first chance to catch a mistake.

Order edit

Shopify’s staff tool to add, remove or change line items on an unfulfilled order.

Draft order

An order created by staff, often used to re-create an order after cancelling.

3PL import delay

Wait before a warehouse pulls new orders; should be longer than your edit window.

Packing slip

The paper in the box listing items, no prices. Packing slip vs invoice.

Invoice

Billing document with prices and taxes. Branded invoice PDFs.

Restock

Returning removed items to inventory when you edit or cancel.

Address validation

Checking an address is deliverable, at checkout or when edited.